Russian Customers' Top 20 Questions About Importing Chinese Cars — FAQ

Total = factory price + logistics + customs clearance + service fee. Fully transparent with no hidden costs.

Yes. We accept CNY, RUB, and USD at the daily bank exchange rate.

First payment is 70–80% of the total. Full refund if cancelled before shipment due to our side.

Typically 5–15% cheaper due to direct factory sourcing with no middleman markup.

Yes. Direct factory orders allow full customization. Custom orders require an additional 4–6 weeks lead time.

The car is identical. Some features (navigation, voice assistant) may be China-market specific — we inform you of any differences before purchase.

All Chinese models are left-hand drive, matching Russian road standards perfectly.

Some models support Russian out of the box. If not, we recommend a Russian language firmware flash (3,000–8,000 ₽) or use CarPlay/Android Auto for navigation.

No. We handle everything remotely. You just pick up your ПТС locally.

Approximately 48–54% of the customs value. We provide a precise estimate before you sign.

7–10 business days with complete documentation. Express clearance available in 3–5 days (extra fee).

We provide electronic copies of all documents. We assist with manufacturer communication for replacements if needed.

30–45 days to Russian hub + 3–7 days to your city. Total: 40–55 days.

All shipments are insured. We assist with the full insurance claims process.

Yes — all across Russia, including the Far East (Vladivostok, Khabarovsk) and Siberia (Krasnoyarsk, Irkutsk).

Chery, Haval, Geely, and Tank all have official or authorized service centers across Russia. Parts are readily available.

Yes — 3–5 years factory warranty depending on the brand, honored at all official service centers in Russia.

We provide remote technical support. Parts can be purchased through us and shipped to any city in Russia.

Free replacement for manufacturing defects before shipment. After shipment, exchanges accepted for defects; no personal-preference returns on custom orders.

Standard ОСАГО and voluntary casco procedures apply. We help you navigate the insurance claim process.